If there should be one element that you absolutely need to include on your website, it would be a contact form. A contact form allows you to gather important information from your visitors – whether it is to send them more information about your website and/or your business, or just a simple “hello” back.
In this article, we will show you how to add a contact form on your website using the Form Builder tool in your Website.com editor. We will also show you how you use the form builder to create other forms. We will also go over the types of form customization you can make, including security, notification and confirmation options.
Below are the top 3 reasons why a contact form is better than pasting your email address on a page.
- Spam Protection – Spam bots regularly scrape websites for the mailto: email address tag. When you post your email address on the website, you will start to receive a lot of spam emails. On the other hand, when you use a contact form, you can get rid of almost all spam emails.
- Consistent Information – When emailing, people don’t always send you all the information that you need. With a contact form, you can tell the user exactly what information you’re looking for (such as their phone number, budget, etc).
- Saves Time – Contact forms help you save time in more ways than you can imagine. Aside from consistent information that we mentioned above, you can also use form confirmations to tell the user what are the next steps. Such as watch a video or wait up to 24 hours to get a response, so they don’t send you multiple inquires.